Reality Entertainment · Policies & Guest Support
Accessibility
Live entertainment should feel welcoming. Let us know what you need to browse, book or attend a Reality Entertainment show.
Last updated: September 30, 2026
Help using the website
If you have difficulty reading an event listing, using a form or following a booking link, contact us for help. Tell us which page or feature is affected and, if useful, your browser or assistive technology. Do not include passwords or sensitive personal details.
We aim to make information clear and easy to navigate. We welcome reports of barriers so they can be investigated and improved.
Accessibility at our shows
Our comedy, music and storytelling events take place at different venues across North America. Accessible seating, step-free entry, washroom access, companion arrangements, hearing assistance and other facilities depend on the venue and performance.
Contact us before booking with the event name, city, date and the assistance you would like us to check. You do not need to disclose a medical diagnosis. We will help you identify the appropriate venue or ticket provider contact and check the available arrangements.
Accessible ticket enquiries
Use the official ticket provider’s accessible seating or assistance process where offered. Please confirm availability before purchasing a standard ticket if your needs require a particular seat or entry arrangement.
See our Ticketing & Refunds page for purchase support and event-specific conditions.
Contact for assistance or feedback
Email Jay@TheRealityEntertainment.com or call +1 639-997-6969. Please include the relevant event or page and the best way to reach you. Our Privacy Policy explains how enquiry information is handled.
Thank you for helping us make Reality Entertainment experiences more welcoming.