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Reality Entertainment · Policies & Guest Support

Terms of Use

Clear information for browsing our website, booking live experiences and choosing how you hear from Reality Entertainment.

Last updated: September 30, 2026

About these terms

These terms apply to your use of therealityentertainment.com, operated for Reality Entertainment, identified on this website as 102176055 Saskatchewan Inc., Saskatchewan, Canada. They explain website use and communications. Ticket purchases may be subject to additional event, venue and ticket provider terms presented at checkout.

If you have a question about a term or a particular show, contact us before making a purchase.

Using the website

Use this website lawfully and provide accurate information in your enquiries. Do not attempt to interfere with its operation, gain unauthorised access, submit malicious content, or misuse contact forms or other visitors’ information.

Website text, branding, photographs and creative material belong to Reality Entertainment or their respective owners. Personal browsing and sharing public event links are welcome. Commercial reproduction or reuse requires permission from the relevant owner.

Event details and booking

We aim to keep listings accurate, but dates, times, artists, venues and availability can change. Check the latest event listing and your ticket confirmation before attending. A listing or enquiry does not reserve a ticket; your purchase confirmation comes from the seller or ticket provider.

Review the date, city, age restriction, seating, accessibility information, price, fees and purchase conditions before paying. See our Ticketing & Refunds page for guidance on purchases, cancellations and rescheduled events.

Third party links and ticket sellers

Our booking links may direct you to independent ticketing services or other external websites. Those services control their checkout, payment processing, transaction records and applicable purchase terms. Their privacy policies and terms apply when you use them.

If you need help identifying the correct booking link, use the event listing or contact us. Do not rely on unsolicited resale offers or share ticket barcodes publicly.

SMS terms and conditions

Reality Entertainment text messages

The following terms apply when you provide your mobile number and choose to opt in to Reality Entertainment text messages. Supplying a number only for an enquiry is not an SMS subscription.

By providing your mobile phone number, you agree to receive text messages from Reality Entertainment at the number provided, sent using an automated system. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. For additional assistance, contact@therealityentertainment.com. Carriers are not liable for any delayed or undelivered messages. See our Privacy Policy for how we handle your personal information.

Messages may include event announcements, ticket information and relevant show updates. Only opt in with a number you own or are authorised to use. If your number changes or is reassigned, cancel your subscription or contact us to update it.

Following an opt-out, a confirmation text may be sent. You can also contact the SMS assistance email above if you need help managing your subscription.

Privacy and communications

Our Privacy Policy explains the collection and handling of personal information and SMS consent. Email, SMS and enquiry choices are separate. Choosing to hear from us through one channel does not automatically authorise all other channels.

Attending a show

Follow the event’s published entry requirements, venue rules and reasonable instructions from event staff. Respect performers, staff and other guests. Photography, recording, late entry, prohibited items and age restrictions depend on the particular show and venue; check those details before attending.

For access questions, visit our Accessibility page and contact us about the specific venue and performance.

Website availability and your rights

Online content is provided for general event information. We cannot guarantee uninterrupted website availability or the accuracy of independent third party content. Nothing in these terms excludes or limits rights or remedies that cannot be excluded under applicable law.

Updates and contact

Updates to these website terms will be posted here. Event purchases remain subject to the terms applicable to that purchase and any rights provided by law.

For website or event enquiries, email Jay@TheRealityEntertainment.com or call +1 639-997-6969. SMS assistance: contact@therealityentertainment.com.